If you’re a person who likes to make change in the world through donations and you’re so sick of middlemen and all the hassle you have to go through to create change, then this article is for you!
Welcome to DonationHub! DonationHub is more than just a payment solution. We are a socially conscious software company that inspires people to create change and make custom donations to their favourite organisations. You can now manage all your donations in one place, without having to worry about middlemen taking a cut!
Who can use DonationHub?
1. Donors
2. Organisations
Here’s why you should use DonationHub:
1. No middlemen
You can donate knowing that your money made it to the organistaion, without middlemen like marketeers, salespeople or software companies taking a cut! Nobody wants that.
2. Convenient
You can donate to multiple organisations and manage them all in one place. We guarantee it’s hassle free! You can customize your donations by amount and frequency, and easily manage your preferences at any time.
3. Low fees
As an organization, DonationHub helps you raise more money and reduce costs with super low fees that can be passed onto the donor if they wish. Not to mention that we also give you a bunch of handy fundraising tools! How cool is that!
Here are some FAQ that we’re happy to answer for both Donors and Organisations:
1. For Donors:
Are there any fees?
To make sure 100% of donations go toward the charity or nonprofit you've chosen, there is a small fee that the organisation sets. This is either a percentage (around 2%) or a fixed amount.
What organisations can I choose from?
Please register and log in or download the APP to see the list of organisations you can donate to. If your favorite organisation is not available please send us an email and we will do our best to add them to our DonationHub Family.
Are my details secure?
Yes, DonationHub’s sister Company PayChoice securely stores your details. Paychoice is certified PCI Complaint Level 1 and is based in Melbourne, Australia.
How can I update my personal details?
Log into the DonationHub app and select PROFILE to update any of your personal details.
How do I get started?
You can pre-register and get a $5 credit to donate to your favourite charity when we launch! We will send you an email letting you know when DonationHub is available.
Who do I talk to for support?
We have an Australian support team to help you any time. For questions simply email support@donationhub.com.au and for billing or payment inquiries, reach out to our partner PayChoice.
2. For Organisations:
How can my organisation join DonationHub?
Please complete our registration form and our friendly team will be in contact within 24 hours.
What organisations can join DonationHub?
Any registered Charity or Not for Profit can lodge an application. Please complete our registration form and we will be in contact to discuss.
Are there any setup fees for an organisation to join?
There are no set up fees! Our aim is to not pass on any transaction fees to the organisations so that 100% of the donation goes directly to the Donora organisation of choice. We have a small monthly software subscription fee which includes a range of features and benefits for your organisation. You will only start paying after you have received your first donation.
With DonationHub, we guarantee Donors:
1. Your money gets there safely without any middlemen.
2. You easily update your donation preferences at any time. You donate to multiple charities at once on a weekly, fortnightly, monthly or annual basis.
3. You manage everything in one place. No more bouncing around between websites and calling support lines.
We also guarantee Organisations:
1. Raising more donations by giving donors more personalization and convenience.
2. Low transaction fees.
3. Fundraising tools to help you grow.
4. Reporting and insights.
In a nutshell, you can now set-up your organisation or sign-up for free as a donor and it’s all hassle-free! No more worrying about dealing with middlemen who take a cut or jumping from an app to another to donate. We give you a full safe service at one place. What are you waiting for? Sign-up now!